Need more information or have a question about your order? Find answers to our most frequently asked questions below.
Our heavier-weight, white, premium matte paper has a natural, smooth uncoated finish that feels luxurious to the touch.
Features:
Our prints are fulfilled in 26 countries: Australia, Austria, Belgium, Brazil, Canada, China, Czech Republic, Denmark, France, Germany, India, Ireland, Italy, Mexico, the Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, South Africa, Sweden, Switzerland, the United Arab Emirates, the United Kingdom, and the United States.
Fulfilment country for each order is carefully selected by our advanced routing algorithm at the time of ordering.
In most cases, products are fulfilled at the closest production center. Sometimes due to reasons such as stock availability, orders may be shipped internationally even if a fulfilment center exists within the same country.
Different packaging depending on the size of the poster as well as the country where the item is produced and shipped to.
Our standard packaging for posters is:
Some exceptions are:
Yes, we offer responsibly sourced FSC certified products from sustainably managed forests where available.
All products are produced in accordance with international and national product safety regulations.
We always strive to use responsibly sourced materials. Our printed paper products and canvases are made from paper and wood from sustainably managed forests with a sustainable forest management system in place.
We work with suppliers that offer high-quality products that we hope will be enjoyed and used over and over again for a long period of time.
We do offer custom artworks on a case-by-case basis. If you have a particular idea in mind, please contact us, and we’ll discuss the feasibility and pricing.
All products shown on our website are in stock unless otherwise stated.
However, if for some reason a purchased item should be out of stock anyway, you will be advised by e-mail. If the item will be in stock again, you can choose to wait or cancel the order.
Due to the calibration differences between computer monitors, tablets, smartphones etc., the colours of our art prints and frames shown on our website may vary slightly from the actual art prints and frames.
You are always welcome to contact our Customer Care Team at help@lecateau.art if you have any questions regarding colours.
Our digital prints are sold for personal use only. If you’re interested in a commercial license or partnership, please contact us at bonjour@lecateau.art for more information.